Privacy Policy

Effective Date: 01/10/2021

Kirb.X Australia (“we”, “our”, “us”) values your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal information when you visit www.kirbx.com.au or interact with us through other platforms such as Facebook, Instagram, TikTok and email.

1. Information We Collect

When you use our website or place an order, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via Stripe, PayPal, ApplePay or AfterPay)

  • Information provided via customer service or contact forms

We may also collect non personal information like browser type, IP address and pages visited for analytics purposes.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Process payments securely

  • Communicate with you about your order or inquiries

  • Send promotional emails (if you opt in)

  • Improve our website and marketing efforts

  • Prevent fraud and maintain website security

3. Sharing of Information

We do not sell your personal information. However, we may share it with trusted third party service providers who assist with:

  • Payment processing (Stripe, PayPal, AfterPay)

  • Website hosting and analytics (Squarespace, Google Analytics)

  • Marketing and social media (Facebook, Instagram, TikTok)

  • Shipping and logistics

These third parties are only provided the data necessary to perform their services and are bound by confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, personalise content and analyse website traffic. These may include pixels from platforms like Facebook and TikTok for ad tracking and retargeting. You can control cookies through your browser settings.

5. International Shipping

While Kirb.X Australia primarily serves Australian customers, we do offer international shipping. By using our site, you acknowledge that your data may be processed in Australia and/or other jurisdictions where our service providers operate.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no online system is 100% secure and we encourage you to take precautions when sharing personal data online.

7. Your Rights

You have the right to:

  • Access or correct your personal information

  • Withdraw consent for marketing communications

  • Request deletion of your data, where legally permissible

To exercise any of these rights, please contact us at info@kirbx.com.au.

8. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices, technologies or legal obligations. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Kirb.X Australia Email: info@kirbx.com.au Website: www.kirbx.com.au