Shipping Policy

KIRB.X AUSTRALIA aim to process and ship all our orders within 1-2 business days. Once the order has been shipped you will be emailed confirmation with tracking details and you can rest assured everything will be done on our end to ensure you receive your order as soon as possible.

All orders are shipped from Sunshine Coast, Queensland, Australia. We use Australia Post, Providing free standard postage with all orders and express delivery for an additional $5.00AUD.

Express Post is our fastest delivery service. If you wish to receive your item as quick as possible we recommend this service, which can be added at the check out. Some delivery delays can be expected due to the current Covid19 pandemic. Any delayed deliveries by Australia Post are beyond our control and unfortunately can’t be held responsible for this. However, we will do what we can to assist on speeding up the delivery process for you.

We take no responsibility for any missing parcels when the sender has made a request with the courier for the parcel to be 'left in a safe place.'

Please double check your shipping address is correct before confirming your order. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct. The buyer holds all responsibility for stolen, or lost delivery as a result of input of wrong shipment information. 

You can also email us at info@kirbx.com.au and we can assist you with an update on your delivery.

Thank you